Returns & Exchanges
At Boderry Watch, we want you to be completely satisfied with your timepiece. If your purchase does not meet your expectations, you can return or exchange your watch within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Email our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the watch in its original luxury packaging, including all warranty cards, manuals, and protective films intact.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.
Quality Inspection & Refund
Once our horologists verify the watch's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing